Upcoming Training


Retaining Volunteers - how to keep them engaged, productive and happy
Date: 06 / 03 / 12
“Never underestimate the power of a small group of committed citizens to change the world. Indeed, it is the only thing that has.” Margaret Mead was so right and volunteers have the capacity to transform your organisation if you provide the conditions to encourage and support them. This … .. Details >>

Bees to the Honey Pot - designing roles that attract
Date: 01 / 05 / 12
Volunteers are as often drawn to an organisation as they are to a particular role. While they may have a sense of the work they would like to do, volunteers mostly want to make a difference through involvement in useful work that has a clear purpose. Getting clear about the kind of roles you … .. Details >>

Recruiting Volunteers
Date: 03 / 07 / 12
Finding the right volunteers for your programme is more than simply locating warm bodies. Most people don’t volunteer because they aren’t asked - it’s far more difficult to turn down a specific invitation. Knowing exactly the kind of volunteers you seek and going directly to them will … .. Details >>

Skilful Interviewing
Date: 04 / 09 / 12
Interviewing volunteers is very different to interviewing paid staff. Perhaps surprisingly, the fit with your organisation is far more important than the fit with the job. It takes thought, preparation and skilful questioning to uncover the information you need to make a good decision. This … .. Details >>

Dealing With Challenging Behaviour
Date: 06 / 11 / 12
Problems with volunteers don’t go away if you ignore them. It’s far more useful to learn techniques for dealing with them – even the ultimate of ‘firing’ a volunteer. This workshop will cover: • The eight myths of volunteer behaviour • Whose problem is it? • Strategies for dealing with … .. Details >>