Hospital Host – Hamilton

Hamilton

Organisation Te Whatu Ora Health New Zealand – Waikato
Category Hosting
Hours Working Hours

Hospital Hosts – Providing a Warm Welcome and Support
Hospital Hosts play a vital role in creating a welcoming and supportive environment for patients and visitors. We are looking for additional volunteers, with a special focus on walking alongside people to help them reach their destination comfortably and stress-free. Many visitors may feel anxious, rushed, or overwhelmed—having someone to guide them makes a real difference.

Key responsibilities include:
✔ Greeting and assisting people as they arrive
✔ Providing clear way-finding support, including walking with visitors
✔ Helping people access wheelchairs
✔ Answering general hospital and car parking enquiries
✔ Offering friendly conversation and reassurance

This is a meaningful way to provide comfort and ease to those navigating the hospital. If you enjoy connecting with people and making their experience smoother, we’d love to have you on board!

Requirements:

What We’re Looking For in a Hospital Host
As walking with visitors is a key part of this role, a good level of fitness is important—along with a friendly and welcoming nature.

To be a great Hospital Host, you should:
✔ Feel comfortable working in a medical setting
✔ Respect privacy and confidentiality requirements
✔ Be trustworthy and reliable
✔ Have a good standard of conversational English
✔ Enjoy meeting and assisting people from diverse backgrounds

If this sounds like you, we’d love to receive your application.

A Ministry of Justice background check is required for this role.

Time commitment:

  • One 4-hour shift per week
  • Looking for long-term volunteers who can commit for a minimum of one shift per week for 6 months
  • Takes around 3 months to learn the role

Getting started:

The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

Ref: 1992

Apply for this role