About Us:
Citizens Advice Bureau Hamilton has consumer specialists and operates a consumer advisory service each day for all consumer issues. We also provide a free Advocacy service which covers issues with Work and Income, ACC, Housing and Health. We operate a legal clinic twice a week by appointment only.
Your role would involve:
- welcoming clients to the Bureau
- confirming their details
- recording attendance
- providing support to both the Legal Clinic and the attending lawyer
As you will be representing the Bureau, training is required. This includes observing how our Interviewers work, learning how we accurately record information, and understanding the way we support and empower our clients.
The Legal Clinic runs from 5.30pm to 6.30pm (sometimes it’s a 5.00pm start). However, volunteers are required to be at the Bureau from 4.45pm(ish) to assist and remain until the lawyer leave and close the office.
Due to the training and onboarding involved, we ask that applicants are willing to commit to a minimum of 12 months in this volunteer role.
By participating in this volunteering opportunity you are helping achieve the following United Nations Sustainable Development Goal:
Goal 16 – Peace, Justice & Strong Institutions