New Student Interviewer – Interview Volunteer (Home Based)

Home Based

Organisation Rural Youth and Adult Literacy Trust
Category Business Support
Hours Both/Flexible

New students often feel anxious about asking for literacy support. For many, it has taken a lot of courage to make that first call. As a Student Interviewer, you will provide a friendly, patient and welcoming first point of contact.

You will speak with new students by phone, get to know them, gather information about their learning needs and complete a reading assessment. The information you collect helps the team personalise their learning and match them with a suitable volunteer literacy coach.

The process:

  • New student details are posted on the team noticeboard.
  • If you are available, you can volunteer to interview the student.
  • The first call is a friendly conversation to build rapport and complete the student interview form.
  • Once the student receives their reading material, you make a second call to complete a reading assessment.
  • You update the team on progress through the noticeboard.
  • You will work as part of a small team of 3–4 interviewers, keeping the role flexible and sharing the workload.
  • Phone calls can be made using an app provided by the organisation, so there is no cost to you.
  • Team communication is through Slack.

Students may be teenagers or adults. You can let the team know if you have a preference.

This is a rewarding role for someone who enjoys meeting people, listening to their stories and helping others feel comfortable taking an important first step in their learning journey.

Requirements:

  • Experience teaching reading and writing is preferred.
  • Experience with running records is helpful.
  • Primary teaching or adult literacy experience would suit this role well.
  • Basic confidence using technology, including Zoom and Slack.
  • Warm, patient and friendly approach.
  • Strong interpersonal and communication skills.
  • Confident telephone manner and clear English pronunciation.
  • Reliable and committed.
  • Able to respond promptly when a student interview is available.

A Police background check is required for this role.

Time commitment:

  • Flexible hours, with each student interview taking around 1 hour.
  • Long-term volunteering opportunity.
  • Not suitable for people looking for short-term or employment-based work.
  • Other short-term volunteer opportunities are available.

Getting started:

The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

Ref: 3306

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