Customer Service Representative – Hamilton

Hamilton

Organisation Community Link Trust
Category Retail
Hours Working Hours

As a Customer Service Representative, you’ll be the heart of our store—helping customers find hidden gems, ensuring donations are sorted and presented beautifully, and providing friendly assistance at the counter. This role is perfect for someone who enjoys working in a retail environment and loves engaging with people from all walks of life.

What You’ll Do:

  • Greet customers with warmth and assist them with inquiries
  • Process sales efficiently and handle cash/card transactions
  • Sort, price, and display donated goods
  • Maintain store cleanliness and organisation
  • Provide information about our charity and mission

What We Can Offer:

  • A fun, supportive work culture and team.
  • Discounts or deals on clothing and items in the shop.
  • A character reference (after 3+ months of volunteering with us).

If this role sounds right up your alley, please APPLY TODAY!

Requirements:

  • A friendly, approachable attitude with great communication skills (English speaking a must)
  • Retail or customer service experience (preferred but not essential)
  • Passionate about sustainability, second-hand fashion, and community support
  • Reliable, proactive, and able to work in a team environment

A Police background check is required for this role.

Time commitment:

  • Minimum 8 hours per week (flexible hours)
  • Minimum 3 month commitment

Shop Hours
Tues - Fri 9am-3:30pm
Saturday 9am-1pm

Getting started:

The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

Ref: 2998

Apply for this role