Foodbank Admin & Client Support – Cambridge

Cambridge

Organisation Cambridge Salvation Army Church
Category Administration
Hours Working Hours

We’re looking for friendly, caring volunteers to help our office run smoothly and make everyone who comes through the door feel comfortable and respected. Many people seeking support can feel unsure or nervous, so your welcoming presence makes a real difference.

You’ll greet clients, answer calls, help with enquiries, and support staff with small admin tasks, all while being a calm, friendly face that puts people at ease.

What you’ll do:

  • Welcome clients and visitors warmly and respectfully.
  • Answer phone calls and take messages.
  • Assist with enquiries and guide people to the right staff member or service.
  • Help with simple paperwork and small admin tasks.
  • Keep the front desk tidy and organised.

Why volunteer with us:
This role is ideal for anyone, whether you’re retired and looking to stay active and connected, or someone wanting to use, refresh, or develop your admin skills. Shifts are short and flexible, so you can fit volunteering around your schedule. You’ll gain practical experience, build confidence, and be part of a friendly, supportive team. Most importantly, your time helps people feel safe, welcome, and supported, making a real, tangible difference in your community.

Requirements:

  • Friendly, welcoming manner that helps clients and visitors feel at ease.
  • Good communication skills, able to listen carefully and speak clearly.
  • Reliability and punctuality, someone we and our clients can count on.
  • Respectful, non-judgemental attitude, understanding that everyone’s situation is different.
  • Ability to handle confidential information with care and discretion.
  • Ideally, be a Cambridge resident and keen to support your local community.

A Ministry of Justice background check is required for this role.

Time commitment:

  • Shifts are Mondays and Tuesdays, 10:00am – 1:00pm.
  • We ask for a commitment of around 6 months to a year, as full training is provided and this allows you to get the most out of your volunteering experience.
  • Flexible and supportive environment, we’ll work with you if you need to adjust your schedule.

Getting started:

The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

Ref: 3212

Apply for this role