Salesforce and Website Support

Hamilton

Organisation The Refugee Orientation Centre Trust
Category IT
Hours Both/Flexible

About Us
We provide a centre that welcomes and empowers refugees in our community. Our services include advocacy, education, basic computer training, learner and restricted drivers education, study support services for primary and secondary school students, holiday programmes, youth camps, information workshops, sport and recreation, and other social events for the community.

ROC primarily uses Salesforce for managing clients and volunteers/interns. Our website provides information to the community and is integrated with Salesforce to facilitate attendance tracking, volunteer onboarding, and other functionalities.

The volunteer will also participate in the development of small functionality software enhancements on both platforms and will assist in mentoring interns who undertake brief assignments and application development.

Requirements:

Skills and Requirements:

  • Familiarity with maintaining a SaaS application in a corporate environment.

  • Experience in database design and maintenance.

  • Salesforce Skills:

  • While prior Salesforce experience is preferred, the necessary maintenance and development skills can be acquired through self-paced learning.

  • Most tasks involve minor adjustments to database objects, GUI, and reporting using the inbuilt Salesforce GUI.

  • User support is also required.

  • Apex programming skills are advantageous but rarely needed.

  • Website Skills

  • The WIX platform uses a development GUI for maintenance, requiring intermediate level Java/JavaScript (or similar language) and JSON skills; however, HTML/style sheets knowledge is not necessary.

  • Some GUI design skills would be beneficial.

  • While specialization in one of the applications is possible, involvement in both is preferred.

A Police background check is required for this role.

Time commitment:

  • The work is primarily remote, with occasional office attendance for ad-hoc meetings.
  • The commitment is flexible and negotiated with Project Coordinator (minimum 2 hours per week, with increased hours during development periods.)

Getting started:

The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

Ref: 3199

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