Your Role
Your shop manager will match your tasks to your skills, experience, and interests. You may help with some of the following:
- Cash handling: Use accurate and efficient cash management skills.
- Customer service: Provide friendly, respectful service. Treat everyone with dignity and a positive attitude.
- Processing stock: Welcome and thank people for donations. Sort, hang, and ticket items as trained by the shop manager.
- Shop presentation and merchandising: Keep the shop tidy and inviting. This includes cleaning, setting up displays, tidying racks and shelves, and clearing dressing rooms.
- Teamwork: Work well with customers, employees, and other volunteers to ensure the shop runs smoothly and reflects the values of Red Cross.
Everyone at Red Cross is part of one team. We all follow our Fundamental Principles. We have policies to guide the way we work and support our communities.